7-Day Money-Back Guarantee
We stand behind SpaceRay. If you're not satisfied with your purchase for any reason, contact us within 7 days of purchase at [email protected] and we'll issue a full refund promptly.
You don't need to explain why — just ask and we'll take care of it.
How to Request a Refund
Email [email protected] with the subject line "Refund Request" and include your order number (found in your purchase confirmation email). We'll process your refund within 3–5 business days.
Refunds are processed by Paddle, our payment provider, and will be returned to the original payment method.
After 7 Days
We consider refund requests on a case-by-case basis after the 7-day window. If you've experienced a technical issue that we couldn't resolve, we'll do our best to make it right. Reach out at [email protected] and we'll work something out.
No Trial Period
Unlike some of our other products, SpaceRay does not include a free trial. We encourage you to read about the features on this page and our Support page to ensure SpaceRay meets your needs before purchasing.
Contact
Questions about a refund? Email us at [email protected]. We typically respond within one business day.